West Coast Spill Supplies provides this Online
Privacy Statement to make you aware of our privacy policy, practices, and of the
choices you can make about the way your personal and company information is
collected and used online.
Protecting your personal
information:
At West Coast Spill
Supplies we are committed to respecting and protecting
your privacy.
Our business
depends on service, integrity, and respect for our customers' needs. For this
reason, West Coast
Spill Supplies vigorously supports the opt-in model of online
marketing and is opposed to any method of promotional distribution that does not
include permission from the recipients.
West Coast Spill Supplies will not, under
any circumstances, provide customer or company names, mailing addresses, postal
codes, or any other identifying information to any third party for their use. We
recognize that our customer relationships are our most valuable asset and the
very basis for our reputation.
What we collect:
Through the
use of " cookies" our site's operating system may automatically record some
general information about your visit. A cookie is a piece of data that a Web
site can send to your browser, which may then store the cookie on your hard
drive. So, on your next visit with us, we can tailor information to suit your
individual preferences.
The goal is
to save you time and provide you with a more meaningful visit and to measure Web
site activity. Cookies do not contain any personally identifying information.
Browsers such as Netscape allow you to disable cookie collection if you wish, or
inform you when a cookie is being stored on your hard drive.
The
information that is collected is information such as:
-
The Internet domain for your Internet service provider, such as " company.com"
or " service.ca" and the IP address of the computer accessing the Web site, such
as " ppp-55"
-
The type of browser (such as " Netscape version x" or " Internet Explorer
version x" ) you are using.
-
The type of operating system you are using (such as Macintosh, Unix, or
Windows)
-
The date and time you visit our site and the Web pages that you visit on our
site, along with the address of the previous Web site you were visiting, if you
linked to us from another Web site.
How we use it:
West Coast Spill Supplies uses collected
information to better understand your needs and provide you with the highest
quality service. Specifically, we use your information to help you complete a
transaction, to communicate back to you, to update you on services and benefits,
and to personalize our web site for you. Credit card numbers are used only for
payment processing, fraud protection, and are not retained for other purposes.
From time to
time, we may also use your information to provide you with West Coast Spill Supplies
marketing information we think would be of particular interest.
West
Coast Spill Supplies will not disclose your
corporate/personal information to any outside organization.
Information
regarding you or your company (such as name, address and phone number) or your
order and the products you purchase will not be given or sold to any outside
organization for its use in marketing or solicitation.
Your
information may be temporarily shared with agents or contractors of West Coast Spill
Supplies for the purpose of performing services for West Coast Spill
Supplies . Should third party or contract persons be involved in
West Coast Spill
Supplies business activities that require viewing, processing, or
otherwise accessing individual personal information, those persons will be bound
by a confidentiality agreement to maintain the privacy of West Coast Spill
Supplies
users and not to
reveal individual personal or company information.
In the course
of doing business, West Coast Spill Supplies transmits
credit card clearing information to a third party service provider for the
purposes of charging or refunding credit cards of West Coast Spill
Supplies customers. Information transferred during this business
operation is transmitted using a secure link employing industry-standard secure
protocols, and does not transmit any individual personal information other than
credit card number, such information as is required to verify the validity of
the credit card number, and the transaction amount.
What about
spam?
Periodically
we may use e-mail as a way to keep in touch with our existing customers and
other interested individuals. However, we do not send " spam" (unsolicited
marketing e-mail). If you agree to receive e-mail communications from us, every
e-mail message we send to you will include an e-mail address to which you may
respond in order to remove your name and email address. We will do the same with
your mailing address and telephone number, on request.
When you leave our site
This policy
discloses the privacy practices for our Web site. However, our site contains
links to other sites. Once you link to another site, you are subject to the
privacy and security policies of the new site. We encourage you to read the
privacy policies of all Web sites you visit, especially if you share any
personal information.
Dated June 23, 2009 Victoria, B.C. Canada
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